MATT’S WHOLESALE STORE POLICIES
ALL SALES ARE FINAL. Matt’s does not accept returns or exchanges on any purchased products, so we recommend that our customers follow these few basic steps before making their purchase:
1. Do Your Homework! Matt’s recommends that you do your research BEFORE purchasing your appliance to ensure that you are choosing the RIGHT appliance to meet your specific needs!
2. Measure Twice…Cut Once! Matt’s recommends that you measure your space TWICE to ensure that your new appliance will fit YOUR space perfectly!
3. Read Product Reviews! Matt’s recommends that you READ product reviews on the specific model (or brand) of appliance BEFORE making your purchase.
MEASUREMENTS & FIT
Customers are solely responsible for verifying that purchased appliances fit their intended installation space. Matt’s strongly recommends confirming all measurements prior to purchase. Matt's WILL NOT ACCEPT RETURNS OR EXCHANGES DUE TO SIZING OR FITTING ISSUES.
CUSTOMER INSPECTION RESPONSIBILITY
It is the sole responsibility of the customer to inspect all appliances at the time of purchase for any / all forms of cosmetic imperfections, scratches, dents, or any / all forms of visible physical damage. By completing a purchase, the customer fully accepts the product in its current condition as inspected at the time of sale. Matt’s will not be responsible for cosmetic imperfections identified after the sale is complete.
14 DAY PRODUCT PICKUP POLICY
All purchased units must be picked up or scheduled for delivery within 14 Business Days of the date of purchase. Matt’s does not offer storage or holding services. Units not retrieved within 14 Business Days are subject to a 25% Restocking Fee.
RESTOCKING FEE
Any unit not picked up or delivered within the 14 Business Day window will be subject to a 25% Restocking Fee based on the original purchase price. Matt’s reserves the right to return the unit to active inventory after the restocking fee has been assessed. All deposits are non-refundable and will be applied toward any restocking fee owed.
WARRANTY
All items come with their original manufacturer warranty, unless otherwise noted on our in-store sales tag. Matt’s offers 3rd party extended warranties to extend your warranty coverage beyond the manufacturer's standard warranty period.
By making a purchase at Matt’s Wholesale you acknowledge that you have read, understood, and agreed to all policies stated above.